1. Data protection
Waannoy.ch attaches great importance to the protection of your personal data. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. The collection of personal data (e.g., name, address, email address, telephone number) on our website (www.waannoy.ch) is always voluntary wherever possible. This data will not be passed on to third parties without your express consent. Please note that data transmission over the Internet (e.g., by email) can be subject to security gaps. Complete protection of data against access by third parties cannot be guaranteed.
1.1 Legal basis
We process personal data in accordance with Swiss data protection legislation, in particular the Federal Act on Data Protection (FADP) and the Data Protection Ordinance (DPO).
2. Collection of personal data
If you do not order products from our online shop, you can visit our site without providing any personal information. In this case, we only store access data without any personal reference, such as the name of your internet service provider or the page from which you visit us. This data is used exclusively to improve our service and does not allow us to infer personal information about you. Personal data relating to the identity of the customer ordering products on the Waannoy.ch website, such as name, address, postal address, delivery address, telephone number, or email address, are only collected if you voluntarily provide them when ordering or subscribing to our newsletter, or if you use the contact function on the website or contact us in another way, for example, by email. The data you provide when ordering products will be used, without your prior consent, exclusively for the execution and processing of the order. The buyer's data will only be used to send newsletters or mailings with the buyer's prior consent. You can revoke your consent at any time without providing a reason, with effect for the future.
Please note that all data collected via the website must be completed. These fields are marked with an asterisk and must be completed before your request can be processed. All other information is optional. The information you provide in the other fields will be processed for statistical purposes and to improve our offering.
3. Use of personal data
The personal data you provide to us will be used for the purposes for which you provided it. This includes processing your request, sending newsletters or promotional emails, or processing your order.
4. Transmission of personal data to third parties (in Switzerland and abroad)
Your data will not be passed on to third parties unless we are legally obliged to do so (e.g. at the request of an authority in the context of an investigation) or authorized to do so (e.g. in the context of order data processing), or if you have expressly consented to the data being passed on to third parties. In particular, data is passed on to third parties if this is necessary for the execution and processing of the order. These third parties are, of course, obliged to protect your data and use it only for the specific purposes for which it was intended. Furthermore, they are obliged to process the data in accordance with this data protection declaration and the applicable legal situation.
In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand the manner in which your personal information will be handled by these providers. Please note that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
4.1 Payment
We accept payments via PayPal. When processing payments, some of your data will be transmitted to PayPal, including information necessary to process or manage the payment, such as the total purchase amount and billing information. We accept payments via Stripe. When processing payments, some of your data will be transmitted to Stripe, including information necessary to process or manage the payment, such as the total purchase amount and billing information.
5. Use of cookies
We use cookies on various pages to make your visit to our website more efficient and to enable the use of certain functions. Cookies are small text files containing configuration information that are stored on your mobile device or computer. Some of the cookies we use are deleted at the end of the browser session (session cookies). Other cookies remain on your device to allow us to recognize your browser on your next visit (persistent cookies).
No information generated by the cookie about your use of our website is passed on to third parties. You can delete cookies stored locally on your computer at any time or configure your browser so that you are informed about the cookie settings and the option to accept them individually or to exclude the acceptance of cookies for a particular or general use. If cookies are not accepted, the functionality of our website may be limited.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set several cookies to save your login information and your screen display choices. Login cookies last for two days, and display options cookies last for a year. If you select the "Remember Me" option, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences are remembered. By setting functional cookies, we make your visit to our website easier. This means that you do not need to enter the same information multiple times when visiting our website and, for example, items remain in your shopping cart until you have paid for them. We may set these cookies without your consent.
5.2 Statistical cookies
We use statistical cookies to optimize our users' website experience. Through these statistical cookies, we obtain information about the use of our website. We ask your permission to install statistical cookies.
Google Analytics: Measurement of success and reach; Provider: Google; Google Analytics-specific details: Also measured across different devices and browsers (Cross Device Tracking) as well as with pseudonymised Internet Protocol (IP) addresses, which are only transmitted in full to Google in the USA in exceptional cases (Google Analytics Opt-out Browser Add-on).
5.3 Advertising cookies
On this website, we use advertising cookies that allow us to personalize the advertisements presented to you and we (and third parties) obtain information about the campaign results. This is done on the basis of a profile that we create based on your clicks and browsing on and off www.waannoy.ch. Thanks to these cookies, you, as a website visitor, are associated with a unique identifier, so that you do not see the same advertisement more than once, for example.
5.4 Marketing/Tracking Cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
As these cookies are considered tracking cookies, we ask for your permission before placing them.
5.5 Fonts
We use third-party services to be able to integrate selected fonts as well as icons, logos and symbols into our website.
In particular, we use
Google Fonts: fonts; provider: Google; Privacy and Google Fonts; Privacy and Data Collection.
5.6 Consent
When you visit our website for the first time, we display a pop-up window with an explanation about cookies. As soon as you click on "Save preferences" and/or "Accept all", you consent to the use of cookies. You consent to our use of the categories of cookies and plug-ins you selected in the pop-up window, as described in this Cookie Policy.
6. Website Extensions
Google reCAPTCHA: spam protection (differentiates between human comments and comments from unwanted bots and spam); provider: Google; instructions specific to Google reCAPTCHA : " What is reCAPTCHA?" .
7. Rights of data subjects
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes.
8. Data security
Personal data exchanged with us via the website is generally transmitted in encrypted form in accordance with the current state of the art. Technical and organizational measures are taken to protect our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons.
9. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that this policy has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
10. Questions and contact details
If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information, please contact our Data Protection Officer at contact[at]waannoy.ch.